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 PART 1        NOW ON DEMAND

Expectations for the Web Have Changed: Are customers excited by what your site delivers?

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 PART 2        NOW ON DEMAND

Elevating Online Engagement Beyond the Essentials:  Can today's web help you strengthen customer bonds?

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 PART 3

Driving Strategic Online Advantage & Advocacy:  Are your customers your evangelists?

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Part 3 of the Web Experience Excellence series culminates in a global event that takes interactive web strategy thought leadership on the road, live and in-person! Your customers' expectations are changing; in this Web 2.0 world, technology is in hyper-speed and there are boundless opportunities to engage your customers in a rich web experience that will earn you their loyalty. In this one day Executive Congress, take a deep drive into creating the kinds of powerful online customer experiences that create strategic advantage and customer advocacy. You'll hear from the best of the best in the industry, and take home an arsenal of thought-provoking ideas, best practices, processes, and tools to make it happen. This is an opportunity like no other; it's THE place to be to network and learn from other seasoned practitioners with cross-industry perspectives on web excellence.

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